Welcome to the new age of Benefits Management

Why We're Better

Welcome to the new age of Benefits Management

Why We're Better

Technology Meets Human Resources

Make managing human resources more efficient - and your job easier. Learn how EBS is taking benefits into the future while still offering the person-to-person attention you depend on.

Learn more

Our Team

We're not your average brokers. And that's a good thing.

Dylan Burtis

Client Advisor

Early Years: The Good Dirt

It was all rough and tumble for this Long Island prankster. A self-proclaimed "Dennis the Menace," babysitters charged double the going rate for "Dylan the Devil." One of five children, he became quite the wrestler by the time he reached high school (four-year varsity), played lacrosse, and made the Adidas All-American lacrosse team. He also had "an accent so thick, I was asked every day if I was from Boston."

What we know about Dylan: He Cleans Up Well (?)

Dylan went to Towson University, was a President of the Sigma Chi Fraternity and graduated in "only" 5 years. After eight years serving as the Commercial Manager for the family's Stanley Steemer business, it seems that all of the kinks were gone. So off he went into the Insurance biz, where he slaves tirelessly to keep every client relationship fresh and spotless.

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Fun Facts

Spot-on decision maker. Dylan had never even seen Towson University before it became his higher learning institute of choice. And sure, he chose it because his sister told him the girl to boy ratio was 67/33. But is there honestly a better reason? Exactly.

More Team Members

Jennifer O'Leary

Director of Client Care

Early Years

Jennifer grew up in Towson and attended Notre Dame Prep, where she was quite the sport. In fact, "JO" played 3 sports, was Gym Meet Manager, and voted "most athletic" for 4 years. As the oldest child and the only girl, she could hold her own (and still can). She had also had a passion for art and wanted to go to Maryland Institute College of Art, but landed at University of Maryland, College Park.

What we know about Jennifer:

She's a smooth Operator

Jennifer recently celebrated her ninth year at EBS and has 12 years' experience in the industry. As our Director of Client Care, she is here to make your life easier. Jennifer manages and trains our internal Client Care Specialists to ensure impeccable service. This includes (but you can bet is not limited to) daily communication with our clients' HR Directors, HR Generalists, and C-Suite executives, as well as their employee population. She also serves as a liaison for our clients with TPA's, Carriers, Vendors, and HR Consulting Firms, trouble shooting any issues associated with employee benefits and handles enrollments, plan implementations, claims issues, appeals to MIA. She works closely with our in house consultants on managing our key accounts.

What you don't know about Jennifer

Personal Interests: Sports, Cooking, Hiking, Anything by the water, Art Museums

Read more

Fun Facts

Her daughters call her "Coach." I coach my daughters in basketball and field hockey. Hup To!

She's a pistol: I recently began a hunter's education and firearms safety course.

She's into A LOT: I'm a huge dog lover, and adore cooking, country music, hiking, anything by the water and Art Museums.

More Team Members

Ryan Sullivan

Managing Partner

Early Years

Ryan gives new meaning to the title Water Boy. He grew up on Cape Cod where he graduated from Falmouth High School and later, the University of Massachusetts. As a coastal townie, Ryan spent much of his life on the water, boating, fishing, and simply enjoying the peacefulness of the open water. Today, you'll find him chasing around four rambunctious boys - typically on the boat - and still trying to convince his beautiful wife she picked a winner.

What We Know about Ryan:

Charting new courses comes with the territory.

Ryan began his insurance career at as a sales representative for Unum, where he learned the importance of employer sponsored benefits and the impact they have on recruiting and retaining quality employees. The experience formed in him a deep understanding of how underwriters view risk-and how to negotiate a favorable outcome for the client. In 2004, Ryan took this experience to the retail side of the business and started calling on clients directly. Since then, he has consulted with hundreds of clients and built a foundation of success that he shares with his two business partners as they continue to grow presence of EBS in the marketplace.

Read more

Fun Facts

Sinking Feeling. In High School, an innocent boat ride to a remote island party turned into the sinking of the Sullivan family sailboat. Sorry Mom.

I've never "Paaahked my caaaah in Haaaahvid Yaaaahd." Even though I grew up in Boston.

I deflated Tom Brady's footballs. And I take full responsibility for it.

More Team Members

Beth Appel

Client Care Specialist

Early Years

An eastern shore native, Beth graduated from Severna Park High School. She then graced the locals by choosing to attend Towson University. Her husband, BJ, was pretty happy about that, too. They met through mutual friends while both were TU students. After years living the sunny life in different states -- she in San Diego and he in West Palm Beach -- the two got hitched and decided to move back home to crab town.

What we know about Beth

She performs somersaults for her clients.

Beth started her career as a Gym Director for a gymnastics facility. She then cartwheeled straight into the insurance biz as a customer service rep at KELLY, where she quickly moved up the latter to become a customer service team leader and trainer before having her first child.

Read more

Fun Facts

She's got great taste in past times. I spend my free time playing with my one-year-old daughter, Blakely, or watching Netflix.

She puts her money where her mouth is. I love a good brewery tour, wine tasting, and going out to dinner around Baltimore. I also like to I like to bake!

She walks the walk. I hiked the Grand Canyon rim to river and back in 2010 with a friend.

More Team Members
  • Dylan Burtis

    Client Advisor

    Early Years: The Good Dirt

    It was all rough and tumble for this Long Island prankster. A self-proclaimed "Dennis the Menace," babysitters charged double the going rate for "Dylan the Devil." One of five children, he became quite the wrestler by the time he reached high school (four-year varsity), played lacrosse, and made the Adidas All-American lacrosse team. He also had "an accent so thick, I was asked every day if I was from Boston."

    What we know about Dylan: He Cleans Up Well (?)

    Dylan went to Towson University, was a President of the Sigma Chi Fraternity and graduated in "only" 5 years. After eight years serving as the Commercial Manager for the family's Stanley Steemer business, it seems that all of the kinks were gone. So off he went into the Insurance biz, where he slaves tirelessly to keep every client relationship fresh and spotless.

    Fun Facts

    Spot-on decision maker. Dylan had never even seen Towson University before it became his higher learning institute of choice. And sure, he chose it because his sister told him the girl to boy ratio was 67/33. But is there honestly a better reason? Exactly.

    More Team Members
  • Jennifer O'Leary

    Director of Client Care

    Early Years

    Jennifer grew up in Towson and attended Notre Dame Prep, where she was quite the sport. In fact, "JO" played 3 sports, was Gym Meet Manager, and voted "most athletic" for 4 years. As the oldest child and the only girl, she could hold her own (and still can). She had also had a passion for art and wanted to go to Maryland Institute College of Art, but landed at University of Maryland, College Park.

    What we know about Jennifer:

    She's a smooth Operator

    Jennifer recently celebrated her ninth year at EBS and has 12 years' experience in the industry. As our Director of Client Care, she is here to make your life easier. Jennifer manages and trains our internal Client Care Specialists to ensure impeccable service. This includes (but you can bet is not limited to) daily communication with our clients' HR Directors, HR Generalists, and C-Suite executives, as well as their employee population. She also serves as a liaison for our clients with TPA's, Carriers, Vendors, and HR Consulting Firms, trouble shooting any issues associated with employee benefits and handles enrollments, plan implementations, claims issues, appeals to MIA. She works closely with our in house consultants on managing our key accounts.

    What you don't know about Jennifer

    Personal Interests: Sports, Cooking, Hiking, Anything by the water, Art Museums

    Fun Facts

    Her daughters call her "Coach." I coach my daughters in basketball and field hockey. Hup To!

    She's a pistol: I recently began a hunter's education and firearms safety course.

    She's into A LOT: I'm a huge dog lover, and adore cooking, country music, hiking, anything by the water and Art Museums.

    More Team Members
  • Ryan Sullivan

    Managing Partner

    Early Years

    Ryan gives new meaning to the title Water Boy. He grew up on Cape Cod where he graduated from Falmouth High School and later, the University of Massachusetts. As a coastal townie, Ryan spent much of his life on the water, boating, fishing, and simply enjoying the peacefulness of the open water. Today, you'll find him chasing around four rambunctious boys - typically on the boat - and still trying to convince his beautiful wife she picked a winner.

    What We Know about Ryan:

    Charting new courses comes with the territory.

    Ryan began his insurance career at as a sales representative for Unum, where he learned the importance of employer sponsored benefits and the impact they have on recruiting and retaining quality employees. The experience formed in him a deep understanding of how underwriters view risk-and how to negotiate a favorable outcome for the client. In 2004, Ryan took this experience to the retail side of the business and started calling on clients directly. Since then, he has consulted with hundreds of clients and built a foundation of success that he shares with his two business partners as they continue to grow presence of EBS in the marketplace.

    Fun Facts

    Sinking Feeling. In High School, an innocent boat ride to a remote island party turned into the sinking of the Sullivan family sailboat. Sorry Mom.

    I've never "Paaahked my caaaah in Haaaahvid Yaaaahd." Even though I grew up in Boston.

    I deflated Tom Brady's footballs. And I take full responsibility for it.

    More Team Members
  • Beth Appel

    Client Care Specialist

    Early Years

    An eastern shore native, Beth graduated from Severna Park High School. She then graced the locals by choosing to attend Towson University. Her husband, BJ, was pretty happy about that, too. They met through mutual friends while both were TU students. After years living the sunny life in different states -- she in San Diego and he in West Palm Beach -- the two got hitched and decided to move back home to crab town.

    What we know about Beth

    She performs somersaults for her clients.

    Beth started her career as a Gym Director for a gymnastics facility. She then cartwheeled straight into the insurance biz as a customer service rep at KELLY, where she quickly moved up the latter to become a customer service team leader and trainer before having her first child.

    Fun Facts

    She's got great taste in past times. I spend my free time playing with my one-year-old daughter, Blakely, or watching Netflix.

    She puts her money where her mouth is. I love a good brewery tour, wine tasting, and going out to dinner around Baltimore. I also like to I like to bake!

    She walks the walk. I hiked the Grand Canyon rim to river and back in 2010 with a friend.

    More Team Members

As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.