Careers at EBS

Careers at EBS


Our small team is growing fast! If you're upbeat, outgoing and thrive in a fun and high-energy environment, EBS is the place for you! We offer a fun working environment with opportunities for advancement.

Department: Sales

Classification: Full-Time (40 hours/week), Commission-Based, Exempt

Contact: Ryan Sullivan,, 443.438.1147

Position Summary

The Client Advisor will oversee and execute all aspects of the sales cycle. Manage ongoing sales pipeline to ensure business objectives are being met. Responsible for developing, expanding and coordinating new and existing business accounts. Takes a pro-active approach to all aspects of account management and service to clients, ensuring client needs are identified and met, in-line with agreed service standards. Highly motivated, self-starter, goal-oriented, with great organization and customer service skills.

Position Responsibilities:

Account Management

  1. Prepares and presents proposals & quotes and recommends coverage based on customer need.
  2. Provides service team with in-depth client information upon on-boarding and initiates introduction of service team to client. Understands client needs in order to provide services that were sold throughout the clients plan year. Provide service team with client needs with regards to Zywave set-up, HCR portal access, ThinkHR access, client specific requests, etc.
  3. Meets with service staff on a monthly basis to discuss key-accounts high level service issues, client requests, changes in plan, etc.

Business Development

  1. Develops and qualifies leads, using natural market and referrals
  2. Sets new business appointments through phone prospecting
  3. Prepares and presents EBS' prospect presentation at new business appointments
  4. Actively pursues outside business development opportunity to actively promote EBS brand (at least one).

Continuing Education

  1. Must fulfill Maryland State CE requirements on annual basis
  2. Attends internal and external training to stay up-to-date on the latest developments, trends and regulations within the market place
  3. Meets with Carrier Rep's to stay current on plan design and carrier specific updates


  1. Provides service team with completed account documents to be saved in Resource Library and SalesForce.
  2. Actively inputs and updates sales opportunities in SalesForce through entire sales process.


Reports to: Ryan Sullivan

Supervises: N/A

Knowledge/Experience Required

  1. Bachelor's degree preferred; combination of education/experience will be considered
  2. Two to three years of related experience and/or training preferred
  3. Maryland Life & Health license required.
  4. Certified Healthcare Reform Specialist, preferred.

Skills/Abilities Required

  1. Ability to read, analyze and interpret contracts, policies, documents and regulation updates.
  2. Ability to effectively establish rapport, present client information and respond to on-the-spot questions from Managers and C-level client contacts.
  3. Excellent communication skills, written, verbally and over the phone. Ability to present new business presentations to C-level prospects.
  4. Ability to interpret and produce a variety of instructions furnished in written and oral form.
  5. Able to work with others in teams; able to work with those who perform similar jobs as well as complimentary roles.
  6. Strong working knowledge of computers (MS Word, MS Outlook preferred; Internet, MS Excel and database experience also beneficial) and able to learn new systems and programs, such as SalesForce.

Physical Requirements/Miscellaneous

  1. There are no physical requirements for the position

This position description is not intended to be all-inclusive, but to provide a general scope of the position, outlining the primary responsibilities, reporting structure, and knowledge/strengths/abilities required to succeed. It is not a contract.

Employee Benefit Services of Maryland, Inc. is an Equal Opportunity Employer.



Salary, Benefits & Time Off

We want you to stay healthy! In addition to company paid Life, Disability and Telemedicine, we offer a variety of medical plans to choose from, as well as dental and vision plans! You'll have access to a national network of doctors that provides comprehensive coverage when you need it most.

You'll get all the usual holidays off, plus a few you might not expect! We have a flexible vacation policy that allows you to get the rest and relaxation you need to refresh. If you're welcoming a little one, our paid maternal leave offers three months of leave at full pay.

Location & Office

An awesome building located on the picturesque Inner Harbor waterfront is the place we call home! We are within walking distance of the harbor, Federal Hill and more! We even have beach cruisers that you can take out to explore downtown Baltimore. Oh, don't worry about parking. We'll pay for your spot right in the Harbor Court garage.


Our managing partners believe in a healthy organization, so organic, healthy snacks, lunches and drinks are a no-brainer in our kitchen.

Employee experience

The work environment is fun, casual, and collaborative. Life at EBS wouldn't be the same without our free Under Armour Fitness Bootcamps, lunches, happy hours, O's and Raven's games, our annual holiday party, community outreach and so much more! These are just a few ways that we like to celebrate and bond over common interests.

Awards and Councils

  • Business Insurance Best Places to Work 2023
  • 2023 Best Companies Inclusive Workplace
  • 2023 Great Place to Work Certified
  • Business Insurance Best Places to Work 2022
  • 2022 Great Place to Work Certified
  • Business Insurance Best Places to Work 2021
  • CEOReport Corporate Culture Award 2018
  • Business Insurance Best Places to Work 2018
  • SmartCEO Corporate Culture Award 2015
  • CareFirst Elite Broker
  • UnitedHealthcare United Advantage Gold Broker
  • Cigna Platinum Broker
  • Mutual of Omaha Platinum Producer
  • Guardian Preferred Gold Broker
  • Aetna Premium Producer
  • Clarity Benefit Solutions Elite Broker
  • CareFirst Broker Council
  • CareFirst Producer Advisory Council
  • UnitedHealthcare Broker Council
  • Cigna's Broker Viewpoint
  • Freshbenies Broker Advisory Board
  • Clarity Benefit Solutions Broker Council
  • Freshbenies $2 Million Dollar Club

As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.