Careers at EBS

Careers at EBS


Our small team is growing fast! If you're upbeat, outgoing and thrive in a fun and high-energy environment, EBS is the place for you! We offer a fun working environment with opportunities for advancement.

Department: HRIS

Classification: Full-Time (40 hours/week)/Non-Exempt 


  1. Reports to: HRIS Project Manager
  2. Supervises: None 


The HRIS Specialist will work closely alongside the HRIS Project Manager with both Client Care and Account Management teams. The HRIS Specialist will be responsible for the renewals, ongoing maintenance of the HRIS platforms, including the system updates, benefit product updates and monitoring integration discrepancies.


  1. Follow up and coordinate with EBS teams on HRIS renewals to ensure information is received in full in a timely manner
  2. Work with internal EBS teams to level set expectations on portal renewal timelines
  3. Assist with new build implementation, ensuring all initial plan and enrollment information is entered into the system
  4. Communicate directly with the EBS team, vendors and carriers on missing or inconsistent product information
  5. Monitor weekly EDI and integration discrepancy reports for errors, and follow through with completing any corrections
  6. Review and finalize the renewal information on the HRIS platforms
  7. Set up and initiate Open Enrollment workflows in the systems
  8. Send Open Enrollment notifications to employees and the internal EBS team
  9. Complete system updates or edits requested by the client or internal team
  10. Conduct HRIS renewal audits post Open Enrollment to confirm all renewal plan information and rates are accurate
  11. Identifies and escalates priority issues through the proper vendor channels
  12. Attend system demonstrations and external calls pertaining to HRIS as needed
  13. Track progress and maintain up to date information within all EBS/HRIS departmental trackers
  14. Keeps up to date on administrative tasks through Salesforce documentation of client issues and project updates
  15. Develop positive relationships with vendors
  16. Maintain composure and effectiveness under pressure in a deadline driven environment
  17. Work independently and within the team on special nonrecurring and ongoing projects
  18. Perform other duties and special projects as assigned by HRIS Project Manager


  1. As a condition of future employment, the HRIS Specialist must successfully pass their Maryland State Life & Health exam within the first calendar year (365 days) of employment
  2. Must fulfill Maryland State CE requirements on an annual basis
  3. Attends internal training as needed


  1. High school diploma. College Degree preferred, and Maryland Life & Health license required. Continuing Education encouraged.


  1. Strong organizational skills, including daily prioritizing and logical thinking
  2. Team-oriented; kind, compassionate, willing to work hard and able to work well and adapt to multiple teams
  3. Exceptional written and verbal communication skills
  4. Proficient use of computers: Microsoft Office Suite (Word, PowerPoint, Publisher and Excel), Adobe Creative Suite (Adobe Editor)
  5. Must have the ability to learn new systems and programs, such as SalesForce, Employee Navigator and Maxwell Health
  6. Able to manage multiple projects simultaneously and successfully
  7. Promotes cooperation and shared success throughout the company
  8. Shares ideas for improvement


  1. Valid Driver's License. 
  2. There are no physical requirements for the position. 

This position description is not intended to be all-inclusive, but to provide a general scope of the person and the position, outlining the primary responsibilities, reporting structure and knowledge/strengths/abilities required to succeed. It is not a contract. 

Employee Benefit Services of Maryland, Inc. is an Equal Opportunity Employer. 

Department: Sales

Classification: Full-Time (40 hours/week), Commission-Based, Exempt

Contact: Ryan Sullivan,, 443.438.1147

Position Summary

The Client Advisor will oversee and execute all aspects of the sales cycle. Manage ongoing sales pipeline to ensure business objectives are being met. Responsible for developing, expanding and coordinating new and existing business accounts. Takes a pro-active approach to all aspects of account management and service to clients, ensuring client needs are identified and met, in-line with agreed service standards. Highly motivated, self-starter, goal-oriented, with great organization and customer service skills.

Position Responsibilities:

Account Management

  1. Prepares and presents proposals & quotes and recommends coverage based on customer need.
  2. Provides service team with in-depth client information upon on-boarding and initiates introduction of service team to client. Understands client needs in order to provide services that were sold throughout the clients plan year. Provide service team with client needs with regards to Zywave set-up, HCR portal access, ThinkHR access, client specific requests, etc.
  3. Meets with service staff on a monthly basis to discuss key-accounts high level service issues, client requests, changes in plan, etc.

Business Development

  1. Develops and qualifies leads, using natural market and referrals
  2. Sets new business appointments through phone prospecting
  3. Prepares and presents EBS' prospect presentation at new business appointments
  4. Actively pursues outside business development opportunity to actively promote EBS brand (at least one).

Continuing Education

  1. Must fulfill Maryland State CE requirements on annual basis
  2. Attends internal and external training to stay up-to-date on the latest developments, trends and regulations within the market place
  3. Meets with Carrier Rep's to stay current on plan design and carrier specific updates


  1. Provides service team with completed account documents to be saved in Resource Library and SalesForce.
  2. Actively inputs and updates sales opportunities in SalesForce through entire sales process.


Reports to: Ryan Sullivan

Supervises: N/A

Knowledge/Experience Required

  1. Bachelor's degree preferred; combination of education/experience will be considered
  2. Two to three years of related experience and/or training preferred
  3. Maryland Life & Health license required.
  4. Certified Healthcare Reform Specialist, preferred.

Skills/Abilities Required

  1. Ability to read, analyze and interpret contracts, policies, documents and regulation updates.
  2. Ability to effectively establish rapport, present client information and respond to on-the-spot questions from Managers and C-level client contacts.
  3. Excellent communication skills, written, verbally and over the phone. Ability to present new business presentations to C-level prospects.
  4. Ability to interpret and produce a variety of instructions furnished in written and oral form.
  5. Able to work with others in teams; able to work with those who perform similar jobs as well as complimentary roles.
  6. Strong working knowledge of computers (MS Word, MS Outlook preferred; Internet, MS Excel and database experience also beneficial) and able to learn new systems and programs, such as SalesForce.

Physical Requirements/Miscellaneous

  1. There are no physical requirements for the position

This position description is not intended to be all-inclusive, but to provide a general scope of the position, outlining the primary responsibilities, reporting structure, and knowledge/strengths/abilities required to succeed. It is not a contract.

Employee Benefit Services of Maryland, Inc. is an Equal Opportunity Employer.



Salary, Benefits & Time Off

We want you to stay healthy! In addition to company paid Life, Disability and Telemedicine, we offer a variety of medical plans to choose from, as well as dental and vision plans! You'll have access to a national network of doctors that provides comprehensive coverage when you need it most.

You'll get all the usual holidays off, plus a few you might not expect! We have a flexible vacation policy that allows you to get the rest and relaxation you need to refresh. If you're welcoming a little one, our paid maternal leave offers three months of leave at full pay.

Location & Office

An awesome building located on the picturesque Inner Harbor waterfront is the place we call home! We are within walking distance of the harbor, Federal Hill and more! We even have beach cruisers that you can take out to explore downtown Baltimore. Oh, don't worry about parking. We'll pay for your spot right in the Harbor Court garage.


Our managing partners believe in a healthy organization, so organic, healthy snacks, lunches and drinks are a no-brainer in our kitchen.

Employee experience

The work environment is fun, casual, and collaborative. Life at EBS wouldn't be the same without our free Under Armour Fitness Bootcamps, lunches, happy hours, O's and Raven's games, our annual holiday party, community outreach and so much more! These are just a few ways that we like to celebrate and bond over common interests.


  • CEOReport Corporate Culture Award 2018
  • Business Insurance Best Places to Work 2018
  • CareFirst Platinum Broker
  • UnitedHealthcare United Advantage Gold Broker
  • SmartCEO Corporate Culture Award 2015
  • Assurant Employee Benefits MVP
  • Mutual of Omaha Platinum Producer
  • Guardian Preferred Broker
  • Aetna Premium Producer

As employee benefits brokers, our core competency is to provide you access to medical, dental, vision, life, disability, and other insurance products. We help you navigate employee benefits through automated technologies that streamline and automate the process, such as integrated payroll, enrollment platforms, benefits administration, and Human Resource Information Systems. We keep you out of the penalty zone by advising you and providing solutions to meet your ERISA and Affordable Care Act (ACA) requirements, including reporting and distributing notices. We protect your bottom line by providing financially-focused and strategic planning, cost containment strategies, and risk management. We back all of this up with incredible customer service that is with you every step of the way. We are Employee Benefit Services. We are easier, better, smarter.